Cookie Policy
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies do not contain personally identifiable information on their own, but any personal data we collect through cookies is handled in accordance with our Privacy Policy.
2. How We Use Cookies
The Delta First Building Services website (www.deltafirst.co.uk) uses cookies and similar technologies to:
- Make the website work and remember your cookie choice (essential — always on)
- Understand how visitors use our website so we can improve it (analytics — only with your consent)
- Measure whether our Google Ads led to a phone call or enquiry (advertising — only with your consent)
When you first visit, a banner asks for your choice. Analytics and advertising cookies stay switched off until you accept them, and you can accept or reject them as easily as each other.
3. Types of Cookies We Use
3.1 Essential Cookies and Storage
These are needed for the website to work and cannot be switched off. They do not track you.
- Your cookie choice (
df_consent): stored in your browser’s local storage so we remember whether you accepted or rejected analytics and advertising cookies. It is kept for 12 months, after which we ask again. - Security: our contact form uses Cloudflare Turnstile to protect against spam and automated abuse.
3.2 Analytics Cookies (only with your consent)
With your consent, we use Google Analytics 4 to understand how visitors use the site, such as which pages are visited, how long people stay and how they arrived, so we can improve it. The information is sent to and stored by Google.
_ga— distinguishes visitors (up to 2 years)_ga_*— keeps track of your visit (session) (up to 2 years)
If you do not consent, these cookies are not set. You can also install the Google Analytics Opt-out Browser Add-on.
3.3 Advertising Cookies (only with your consent)
With your consent, we use Google Ads cookies to measure whether our adverts led to a phone call or an enquiry from this website. We use this to understand which adverts work; we do not use it to show you personalised adverts elsewhere.
_gcl_au— links visits to our Google Ads (90 days)_gcl_aw— records that you arrived from one of our adverts (90 days)
If you do not consent, these cookies are not set.
3.4 Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
- Preference cookies: used to remember choices you make such as language or region preferences
3.5 Third-Party Services
Some pages on our site may include content from third-party services (such as embedded maps or social sharing buttons) that may set their own cookies. We do not control these cookies and recommend you check the relevant third party's cookie policy:
- Google Maps: if we embed a map on the site, Google may set cookies — see Google's Privacy Policy
- Google Fonts: we use Google Fonts to load typefaces, which may result in a connection to Google's servers — see Google's Privacy Policy
4. Cookie Duration
Cookies can be either session cookies (which expire when you close your browser) or persistent cookies (which remain on your device for a set period or until you delete them). Your cookie choice is kept for 12 months, Google Analytics cookies for up to 2 years and Google Ads cookies for 90 days.
5. Managing and Disabling Cookies
You can control and manage cookies in several ways:
5.1 Changing Your Choice on This Website
You can change or withdraw your consent at any time using the Cookie settings link at the bottom of every page. This reopens the cookie banner so you can accept all, reject all or choose individual categories.
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can usually find these in the "Options", "Settings" or "Preferences" menu of your browser. For guidance on how to manage cookies in your specific browser:
Please note that disabling certain cookies may affect the functionality of our website.
5.3 Opt-Out Tools
- Google Analytics: Google Analytics Opt-out Add-on
- General opt-outs: Your Online Choices (EU) — manage advertising cookies from participating companies
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation or our business practices. Any changes will be posted on this page with a revised "last updated" date. We encourage you to check this page periodically.
7. Contact Us
If you have any questions about our use of cookies, please contact us:
Delta First Building Services Limited
Poplar House, 5 The Poplars, Colchester, Essex, CO3 9DS
Email: info@deltafirst.co.uk
Tel: 01206 237422